GRAMMAR

Example:
• You don’t know the name and address of a customer. (tell)
Could you tell me your name and address, please?
• You don’t know the spelling of a customer’s name. (spell)
Would you spell your name, please?
• You aren’t sure of the name of a company. (give)
Can you give me the name of your company, please?

Exercise: Using could, would and can, ask questions in a similar way
1. You don’t know the telephone number of a customer. (tell)
2. You aren’t sure of the surname of a caller. (repeat)
3. You are unsure of the number of people in a group. (tell)
4. You don’t know the arrival time of a customer. (give)
5. You don’t know the spelling of a street name. (spell)
6. You are unsure of a guest’s date of departure. (confirm)